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Shipment Policy

Last Updated: 23/03/2025

Thank you for shopping with 3dcasemakers.com! We are committed to providing you with high-quality, customized products and ensuring a smooth shipping experience. Please review our shipping policy below.

Processing Time

  • This is a custom-made product, so it takes a couple of hours to process.

  • During peak seasons or high-demand periods, processing times may extend slightly. We appreciate your patience.

  • You will receive an email confirmation with tracking information once your order has shipped.

Order Tracking

  • Once your order has shipped, you will receive a tracking number via email.

  • Tracking updates may take up to 24-48 hours to appear.

  • For shipments within Tamil Nadu, we offer free shipping. However, for deliveries to other states, an additional courier charge of ₹100 may apply. We will request the additional charges via WhatsApp."

  • Tamil Nadu: ST Courier
    Other States: Depending on availability

  • If you do not receive your tracking details, please check your spam/junk folder or contact our support team.

Lost or Delayed Shipments

  • If your package is delayed beyond the estimated delivery time, please allow a few extra days before reaching out.

  • If your package is marked as delivered but you did not receive it, please check with neighbors, your local post office, or carrier before contacting us.

  • If your order is lost in transit, we will work with the carrier to resolve the issue.

Returns Due to Incorrect Address

  • Please ensure your shipping address is correct at checkout.

  • If a package is returned due to an incorrect or incomplete address, additional shipping charges may apply to resend the order.

About Us

Welcome to 3DCasemakers, your go-to destination for unique and high-quality customized phone cases! We believe that your phone is more than just a device—it’s an extension of your personality. That’s why we’re dedicated to providing you with stylish, durable, and one-of-a-kind phone cases that reflect your individuality.

Our Story

3DCasemakers was founded with a passion for creativity and self-expression. We saw a need for phone cases that go beyond the ordinary, allowing people to showcase their style and personality. With cutting-edge technology and high-quality materials, we bring your ideas to life, offering a wide range of customizable options for all major phone brands.

Why Choose Us?

  • Premium Quality: We use high-grade materials to ensure your phone case is both stylish and protective.

  • Endless Customization: Whether it's a personal photo, a favorite quote, or a unique design, we make it possible.

  • Fast & Reliable Shipping: We ensure quick delivery so you can start showing off your custom case as soon as possible.

  • Customer Satisfaction: Your happiness is our priority. We are committed to providing excellent service and a seamless shopping experience.

Our Mission

Our mission is simple: to give you the freedom to express yourself through your phone case. Whether you want to make a fashion statement, keep cherished memories close, or create a meaningful gift, we’re here to help turn your vision into reality.

Join us in redefining personalization—one phone case at a time.

Thank you for choosing 3DCasemakers. We can't wait to see your creativity come to life!

Terms and Conditions

Terms and Conditions

Last Updated: 25/03/2025

Welcome to 3DCaseMakers.com! By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. General

  • 3D Case Makers offers customized phone cases designed to reflect your style.

  • By using our website, you acknowledge and agree to these terms.

  • We reserve the right to update or modify these terms at any time without prior notice.

2. Orders & Customization

  • Customers must provide accurate details for custom designs (text, images, colors, etc.).

  • We reserve the right to reject designs that include offensive, illegal, or copyrighted content.

  • Once an order is confirmed, modifications may not be possible if production has started.

3. Pricing

  • Prices listed on 3DCaseMakers.com are subject to change without prior notice.

  • Discounts and offers may be available for a limited time and cannot be combined unless specified.

4. Shipping & Delivery

  • We process and ship orders as quickly as possible, but delivery times may vary.

  • We are not responsible for delays caused by shipping carriers or incorrect address details provided by the customer.

  • If a package is lost in transit, we will assist in resolving the issue with the courier service.

5. Returns & Replacements

  • Since our products are customized, we do not accept returns or exchanges unless there is a defect or a mistake in the order.

  • If you receive a defective or incorrect product, contact us within 48 hours of delivery with images for verification.

  • Refunds or replacements will be issued at our discretion after reviewing the claim.

6. Intellectual Property

  • Designs created by 3D Case Makers remain our property and may not be reproduced without permission.

  • Customers must have legal rights to use any images, logos, or text submitted for customization.

7. Product Disclaimer

  • Our phone cases are designed to offer protection, but we do not guarantee complete prevention of damage to your device.

  • We are not liable for any indirect or accidental damages resulting from the use of our products.

8. Privacy & Data Protection

  • We value your privacy and only collect personal information necessary to fulfill your order.

  • Your information is kept secure and is not shared with third parties, except when required for order processing.

Privacy Policy

Your privacy is important to us. It is 3D CASE MAKERS’ policy to respect your privacy regarding any information we may collect from you across our website, https://3dcasemakers.com, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

We don’t share any personally identifying information publicly or with third parties, except when required to by law.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

Contact Support

Last updated on 30-03-2025 07:48:19
You may contact us using the information below:


Merchant Legal entity name: G DHANABAL

Operational & Registered Address: 

DhanabalEnterprises, Lakshmi Nagar,Thevarayampalayam,Rakkiyapalayam, Avanashi, Tamil Nadu, PIN:
641654

Telephone No: 6369418105

Important Notice : Don't make call for Cash on Delivery (பணம் செலுத்திய பிறகு மட்டுமே PHONE CASE தயாரிக்கப் படும்)


E-Mail ID: 3dcasemakers@gmail.com